Returns and Refunds

At GM Ayurveda, we strive to ensure customer satisfaction with every purchase. If, for any reason, you are not completely satisfied with your order, we are here to help. Please review our Returns and Refunds policy below:

1. Return Policy

Eligibility for Returns:

  • Products can be returned if they are damaged, defective, or if you received the wrong item.
  • You must initiate the return within 3-4 days of receiving the product.
  • The product must be unused, in its original packaging, and in the same condition as when you received it.

Return Process:

  • To request a return, you must inform us within 24-48 hours after the delivery of the product. You can contact our customer support team at [Insert Contact Information] with your order details and reason for the return.
  • Once your return request is approved, we will provide you with instructions for sending the product back to us.
  • Please ensure that the product is securely packaged to avoid damage during transit.

2. Refund Policy

Eligibility for Refunds:

  • Refunds will be processed for eligible returns where products are defective, damaged, or incorrect as per the original order.
  • Refunds will not be provided for products that show signs of use or damage caused after delivery.

Refund Process:

  • Once we receive the returned product and verify its condition, we will initiate a replacement or refund.
  • Refunds will be processed through the original method of payment within 7-10 business days after the return is inspected and approved.
  • Shipping charges, if any, are non-refundable.

Replacement Option:

  • In cases where a replacement is preferred over a refund, we will ship the replacement product after receiving and inspecting the returned item.

3. Exceptions:

  • Perishable items, personal care products, or items marked as non-returnable at the time of purchase are not eligible for returns or refunds.
  • Any claims made after the 3-4 day return window will not be accepted.

4. Contact Us

For any further questions or to initiate a return, please contact us at:

  • Email: gmayurveda.help@gmail.com

We are committed to resolving your concerns as swiftly as possible.